The would-be counselor should have some basic knowledge of human psychology, normal and abnormal. He must be a good listener, slow to interrupt, until he feels sure that he has something worthwhile to contribute, some helpful question to ask. The counselor should be genuinely humble and receptive, with an objective approach to the problem under discussion, and he should avoid all well worn clichés, truisms and easy slick solutions. He is not there to sermonize or to moralize – certainly not till he has heard all that the enquirer has to say, and he must avoid a holier-than-thou attitude. Further, he should not show shocked surprise, disapproval or condemnation.
Unknown Author