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Re: Fatal Exception OE5 & IE5

Posted by: a-poet <a-poet@...>

Deborah,
For what it's worth: It seems it is often easier just to reinstall. I'd
start with IE first, then OE if need be.

Steve

----- Original Message -----
From: "Deborah Bensted" <[email protected]>
To: <[email protected]>
Sent: Tuesday, May 09, 2000 5:29 PM
Subject: [CCMag] Fatal Exception OE5 & IE5

> Greetings
>
> I have helped someone setup a new system - Pentium 600, 128
> RAM, Win98SE, MS Works Suite99.
>
> They've called me with a persistent error they are having - at
> different times while using IE5 or OE5 they crash to a blue screen
> with
>
> fatal exception OE .... 0028:C0059471 (always the same number)
>
> Sometimes it occurrs when trying to open the programme,
> sometimes when sending an email, sometimes when minimising.
> It is recoverable but sometimes a reboot is required to start OE5
> and IE5 again. It only affects these two applications and never
> actually crashes the whole computer.
>
> I have tried registry checker and a reinstall of system files.
> Because they are sort of part of the operating system I haven't tried
> installing IE5 and OE5 from a separate installation than the
> Win98SE CD.
>
> The persistent and unpredictable nature of the crashes mean that
> there are hours when they can't get on the internet and then it
> works OK for a little while.
>
> Any suggestions?
>
> Deb
> __________________
> Deborah Bensted
> [email protected]
>
>
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